Telecom & EV charging

ManorGate
The field, run from a phone

From a team of technicians with no tool, spread across telecom sites and EV charging installations, to a mobile CRM where every job and every invoice takes care of itself.

[01]The context

Job sites everywhere, tracking nowhere

ManorGate installs telecom infrastructure and electric vehicle charging stations (IRVE) for business clients. Technicians are on site all day, moving from one job to the next. Job tracking happened through scattered calls and messages, with no central record. On the admin side, every supplier invoice received by email had to be opened, read and forwarded manually to accounting — a repetitive task eating up time every week.

[02]Day to day

The pain points we removed

Concretely, here is what made field and admin management painful before we stepped in.

Field team with no tool

Technicians had nothing to log their jobs from the site. Everything came back by phone or from memory once they were back at the office.

Scattered installation tracking

No centralised view of progress on telecom and EV charging installations. Impossible to see at a glance where each job stood.

Supplier invoices handled by hand

Every invoice received by email had to be opened, checked and forwarded manually to accounting. Repetitive work, prone to delays and oversights.

Purchase orders without clear validation

Client purchase orders arrived by email with no structured verification process before invoicing, leaving room for error at every step.

[03]What we built

What we put in place

A web + admin + document automation platform, delivered and deployed on manorgate.be.

Mobile field CRM

Before

Technicians had no tool to track their jobs from the site.

After

Each technician logs their job directly from their phone, on site — status, timesheet, history.

Centralised installation tracking

Before

No overview of progress on telecom and EV charging installations.

After

A single dashboard groups every ongoing installation, its status and history, accessible at any time.

Automated invoice processing

Before

Every supplier invoice had to be opened and forwarded to accounting by hand.

After

The invoices@ inbox is scanned automatically, each document is classified by AI (purchase invoice or purchase order) and forwarded to BillToBox with no human step.

Automatic client invoice generation

Before

Client purchase orders were processed manually with no structured verification process.

After

An incoming purchase order automatically triggers the matching ManorGate invoice, sent straight to accounting.

[04]The outcome

What truly changed for the owner

The field team logs everything from the site — no more paper trails

Supplier invoices process themselves, no more passing through an office

Centralised view of every ongoing telecom and EV charging installation

Client purchase orders automatically generate the matching invoice

Less time lost on repetitive admin tasks every week

[05]Client's words

« Before, every supplier invoice went through me: I had to open it, check it, forward it to accounting. Now all of that happens automatically. And my technicians log their jobs from the site — no more writing everything on paper and retyping it in the evening. »

Invoices process themselves, the team logs from the field

Hassan Abdulmazjidov

OwnerManorGate

You manage field teams and recognise your pain points?

We can do the same for you. Free diagnosis — we'll honestly tell you what works and what we can improve.

ManorGate — Case study | monapplication.be