Built for cleaning companies

Your business is cleanliness
— not spreadsheets.

While your teams are cleaning offices in Brussels or maintaining a building in Liege, your digital secretary answers the phone, manages your diary and sends your invoices.

+18h

saved per week

5 min

to plan an entire week

Secrétaire Digitale IA
Automatisation complète
Intelligence Artificielle
1ère version en 30 jours
The daily reality of an overwhelmed cleaning company

You're losing control
between your sites and your teams

Between coordinating teams across multiple sites, recurring contracts and field surprises, administrative management becomes a time sink — and mistakes are expensive.

35% of management time lost on coordination

Coordinating teams across multiple sites

Your cleaning staff are spread across offices, apartment blocks and retail spaces. Knowing who is where, at what time and with which equipment becomes a daily headache.

1 in 4 complaints linked to a missed visit

Scheduling recurring contracts without errors

Weekly cleaning for one client, bi-monthly for another, daily for a third — frequencies vary and a single missed visit immediately triggers a complaint.

3 unplanned absences per week on average

Handling last-minute replacements

A cleaner calls in sick at 6am, another is stuck in traffic — you need to find a qualified replacement urgently without disrupting the rest of the day's routes.

68% of complaints preventable with field tracking

Quality control and handling complaints

Without a field tracking system, you only discover quality issues through client complaints. There is no way to verify whether every task was completed at every site.

12h of invoicing per month on average

Invoicing dozens of contracts each month

Every client has their own terms: monthly flat rate, hourly billing, surcharges for windows or specialist floor treatment. Preparing all invoices manually takes entire days.

Your assistant that never sleeps

Run your company with confidence,
AI takes care of the organisation

Every feature has been designed around the real daily operations of a cleaning company in Belgium.

An AI phone line that never misses a call

AVANT

Your staff are on site and you are out on the road. The phone rings, nobody answers — the client calls a competitor.

APRÈS

Your AI secretary picks up every call, identifies the client's need, takes a detailed message and alerts you immediately if it is urgent.

Zero missed calls, every enquiry captured even when you are on a job.

Online appointment booking, 24/7

AVANT

Clients call in the evening or at weekends to book. You call back on Monday and half have already found someone else.

APRÈS

An online booking link lets your clients choose an available slot in your diary, day or night, without disturbing you.

Appointments that fill themselves, even while you sleep.

Automated SMS and email reminders

AVANT

One in five clients forgets their cleaning appointment. You turn up to a locked door with a wasted slot and fuel to show for it.

APRÈS

The AI automatically sends an SMS and email reminder before every appointment. The client confirms or reschedules in one click.

No-shows cut by 80%, schedule always full.

Client follow-up and post-service outreach

AVANT

Once the job is done, you hear nothing from the client until they call a competitor. No loyalty strategy in place.

APRÈS

The AI sends a satisfaction message after every visit, then a rebooking suggestion at the right moment. Your CRM file keeps the full history.

Loyal clients, more rebookings, history always at your fingertips.

Quotes and invoices sent in a few taps

AVANT

At the end of the month, you spend entire evenings manually creating every quote and every invoice in Excel or Word.

APRÈS

Create and send quotes and invoices by SMS or email straight from your phone, with client details pre-filled from the CRM.

Simple, fast invoicing — zero evenings lost to paperwork.
Frequently asked questions

Everything cleaning companies ask us

Your AI secretary answers automatically, identifies the client's need (quote request, appointment change, emergency) and takes a detailed message. You get an instant summary notification with the urgency level. You call back when you are free — without losing the client.

Your business is cleanliness
— not administration.

Manage your clients, not your spreadsheets. Join the Belgian cleaning companies that have automated their daily operations.

1ère version en 30 jours
Paiement unique
24h/24, 7j/7
AI Digital Secretary for Cleaning Companies | monapplication.be